Remote device monitoring is the process by which it is possible to intelligently connect your company’s products to each other, and to the workforce. By remote monitoring here it is mean that the acquisition of useful information and data is sent from a device at a remote location back to the home office, the manufacturer or the tech support office.
You may be wondering as to what is all this hype about remote monitoring system? But actual fact of the matter is that such data enabled and intelligent, remotely located devices are capable of solving many business requirements as mentioned below:
1. It helps reduce the labour costs by shortening the support call durations. This is achieved by the help desk personnel being able to monitor the parameters right where they are.
2. It provides an important feature where it is possible to receive timely notifications of low inventory or consumables before they actually run out.
3. Furthermore it provides the important feature of understanding how the customer is using the product and its individual features.
4. However it is up to the company personnel to immediately act towards solving any alerts received on the system for maintenance or repair.
5. All this ensures that the system uptime and thus improves customer satisfaction.
Only smart and efficient organization can understand the usefulness and value of real time data collection to their organization. The fact that you have information regarding what your device is doing at all times like if it is working, or how it is being used etc., greatly improves the response quality and enables change and promotes informed decisions that can affect the entire company.
Such solutions are not easy to setup and the network infrastructure is also complicated and it is often a lingering question in the minds of such companies that would it be worth the investment. The answer to that is pretty obvious now that the feature provides outweighs the cost by a mile.
Advanticsys is a company that specialize in the field of industrial remote monitoring systems and is a well established company too providing many such solutions.
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Wireless Sensor Networks (WSN) | Remote monitoring systems 